Core Returns

If you're visiting this page you probably have a core to return to us. Thank you for your business!

Complete our core return form.
We will email you the free core return shipping documentation (Bill of Lading) you will need to give to the driver.
You must print these documents out. The driver will not take your core without the printed paperwork in hand.
IMPORTANT: Your cores must be "ready to ship" or you will be charged additional fees.
You will receive a signed copy of your paperwork when the core is picked up - this is your proof you returned your core, so keep it in a safe place.

If your core is intact, assembled, without holes or cracks, completely drained and in our crate ready to pick up, you're just a few clicks away!

Questions? Call 1-888-842-0023 toll-free or email [email protected].

Request a Core Return Pick Up

Before completing the form below, be sure to read our instructions carefully. This will save you time and help you avoid any additional fees.

Type of Core Return(Required)

Customer Name (as seen on invoice)(Required)

Name

Invoice Number(Required)

Email(Required)

Phone Number(Required)

Is This A Warranty Related Pick Up?(Required)

Yes

Name of Business or Person(Required)

(as seen on invoice)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Pick Up Phone Number (If Different)

Hours Available For Pick Up(Required)

Is A Lift Gate Needed?(Required)

Yes

Unless you have a loading dock or forklift at your pick up location, the answer is probably yes

I read the instructions, I know how to prepare my core and what paperwork I need at time of pickup(Required)

Confirm

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Phone

This field is for validation purposes and should be left unchanged.